Tech Wizards LLCTech Wizards

Tech Support so good it MUST be magic!

On-Site Service

On-Site ServiceWe come to your home or business - Call us at 919-841-5506 now to schedule a service call.

QUICK SERVICE CALL SCHEDULING

We can usually schedule a service call at your home, office or business the same day you call for service or within the next day or two, depending on what time of day you call and technician availability. We'll get to you as soon as possible, and we do offer both "Rush Service" and "Emergency Service" for an additional charge.  Call us at 919 841-5506 to schedule your on-site service call now.

HOURLY AND "FLAT RATE" PRICING

In order to provide you with the most economical service possible, we offer most of our services on an hourly basis, billed in 15 minute increments, with a 1 hour minimum. This means you pay for the time actually required by the technician to provide your service, rather than an inflated flat rate price that is often based on "worst case scenario" repairs.

For some On-Site Services we also provide flat rate pricing when it will offer our customers the best value. This is especially true for simple services that may not require an entire hour of labor in order to properly provide the service requested. This helps keep the expense of repairs performed for you by our professional technicians as economical as possible and circumvents our normal "one hour minimum" labor charge for simple, quickly completed services.

Services We Provide >>

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SPECIAL $99 FLAT-RATE ON-SITE LABOR RATES

The following special $99 flat-rate on-site charges apply to all customers located within our local service area (click here for details about our local service area) and are applied per device.  Please note that these rates do not include any parts charges (which will be extra if provided by Tech Wizards).  These rates do not apply to servers.

RESIDENTIAL AND HOME-BASED BUSINESS RATES

The following rates apply to residential and home-based businesses business customers within our local service area (click here for details about our local service area) who do not have a server-based network...

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BUSINESS LOCATION RATES

The following rates apply to customers at business (non-residential) locations within our local service area (click here for details about our local service area)...

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BUSINESSES LOOKING FOR ON-GOING PROACTIVE NETWORK MONITORING AND MAINTENANCE SERVICE PLANS SHOULD CLICK HERE FOR MORE INFORMATION